January 15th, 2018

The future of mobility promises to transform the way people and goods move about, as shared and autonomous vehicles could offer the opportunity for faster, cleaner, cheaper, and safer transportation. Accompanying those potential changes could be dramatic shifts in the workforce. When transportation modes are profoundly changed, what are the implications for the almost 7 million US auto workers and nearly 4 million professional drivers? How might the future of mobility affect the numerous ancillary jobs that largely hinge on how transportation is provisioned, such as warehouse workers and public works employees? As mobility is expected to increasingly shift from being product-centered to being service-centered, and data could play an ever-greater role, how can companies and governments prepare and adapt their workforces to meet those potentially changing demands?

This article explores how the future of mobility could impact companies’ talent needs and the broader workforce. It begins by examining the social and technological shifts that seem to be leading to a new mobility ecosystem. It then identifies the overarching trends that are likely to impact labor across the mobility landscape. Finally, the article looks at a handful of specific sectors—automotive, trucking, and eldercare— to provide a glimpse at how these trends might play out in different contexts. The aim is to examine which jobs are likely to be most affected, what new opportunities could arise and what skills would be needed to realize them, and how organizations can prepare themselves and their people for both the future of mobility and the future of work.

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